Status
Results ready
Open results
Invites
10
10 completed, 0 closed
Interviews
10
10 completed, 10 analyzed
Study setup · Churn & Exit Analysis
One-sentence goal
“I want to understand why former PeakFit members cancelled and where the gym could have intervened before the cancellation call.”
- Product
- PeakFit Gym Membership
- Audience
- Former or cancelling gym members who can describe the joining, attendance-drop, and cancellation sequence
- Context
- fitness / gym operations
- Metric
- Preventable member churn
Interview focus topics
Stated cancellation reasonAttendance dropAccountability promiseSave windowUseful intervention
Opening message
Thanks for taking a few minutes. I want to understand what happened before you cancelled your gym membership. I am not here to win you back, just to learn what changed and what might have helped earlier.
Invites
Interview target
10 of 10
Results ready
The completed interview target has already been analyzed. Open the results report to review findings.
Pending
0
Sent
0
Opened
0
Completed
10
Closed
0
0 declined / 0 bounced / 0 released / 0 expired
| Participant | Phone | Status | Sent | Opened | Interview done | Added | |
|---|---|---|---|---|---|---|---|
| Maya BrooksUnverifiedName provided by participant; not independently verified. | maya.brooks@example.com | - | Completed | Mar 15, 2026 | |||
| Chris NguyenUnverifiedName provided by participant; not independently verified. | chris.nguyen@example.com | - | Completed | Mar 15, 2026 | |||
| Nina AlvarezUnverifiedName provided by participant; not independently verified. | nina.alvarez@example.com | - | Completed | Mar 15, 2026 | |||
| Elliot HarperUnverifiedName provided by participant; not independently verified. | elliot.harper@example.com | - | Completed | Mar 15, 2026 | |||
| Samira FordUnverifiedName provided by participant; not independently verified. | samira.ford@example.com | - | Completed | Mar 15, 2026 |
Showing 1-5 of 10
Interviews and evidence
Campaign details
- Workspace
- Demo Workspace
- Created
- Mar 15, 2026